The AI front desk for salons and spas

Keep your hands on the client. We’ll take the call.

An AI receptionist that answers your phone and books straight into your calendar.

Sample call at a demo salon: a caller asks for a gel manicure on Saturday afternoon. BeaconDesk checks the calendar, offers 2:30, 3:00 or 4:30, asks for the caller’s name, reads the booking back with the $40 total, and once the caller says yes the appointment appears on the salon’s calendar.

A sample call at a demo salon

What BeaconDesk does

AI receptionist

A receptionist that knows your shop.

Your menu and your team in a friendly voice.

  1. BeaconDeskHello, this is Willow Nail Bar. How can I help you?
  2. Caller我想把明天的足部护理改到周五下午。Can I move tomorrow’s pedicure to Friday afternoon?
  3. BeaconDesk周五下午 1 点有空,帮您改到 1 点吗?1:00 on Friday is open. Shall I move it?
  4. Caller好的,谢谢。Yes, thanks.
  1. BeaconDeskHello, this is Willow Nail Bar. How can I help you?
  2. CallerCan I move tomorrow’s pedicure to Friday afternoon?
  3. BeaconDesk1:00 on Friday is open. Shall I move it?
  4. CallerYes, please.
RescheduledTranscript saved
  • Books and reschedules
  • Answers from your notes
  • Knows your specialists
  • Takes a message
  • Off with one tap

After hours

Still answering after you lock up.

Every evening and every weekend.

  1. Can I move Thursday to Friday?Rescheduled
  2. Two pedicures for me and my mom.Booked for 2
  3. Do you take walk-ins Sunday?Answered
  4. I need to cancel my 10 o’clock.Cancelled
  5. Can I switch to a full set?Call back

Online booking

Customers book themselves.

One link that works everywhere you share it.

  1. 1Services
  2. 2Time
  3. 3Details
  • 4people in one booking
  • 0apps to download

Back office

The back office comes with it.

Every iPad and laptop in the shop stays in sync.

One shared calendar

Checkout in seconds

Your month at a glance

Every client on file

Time off handled

Who does what

How it works

We set it all up for you.

  1. Tell us your menu and team

  2. We set up your BeaconDesk line

  3. Run the day from one screen

Who it’s for

Made for businesses that run on appointments.

  • Nail salonsReady today
  • Massage & spaReady today
  • Hair salons
  • Barbershops
  • Lash & brow
  • Skin care
  • Waxing

Another kind of appointment business? Let’s talk.

Questions

Good questions.

Ask us anything on a demo call.

What does it cost?

We’re setting prices together with our first shops. Tell us about your business and we’ll walk you through it.

Do I need a new phone number?

Your shop gets its own BeaconDesk line, and we set it up for you. Put it on your Google profile, website and cards, and every call to it reaches the receptionist.

Will callers know they’re talking to an AI?

It answers as your shop’s receptionist, in a natural voice. If a caller asks, it says plainly that it’s an AI assistant.

Are calls recorded?

BeaconDesk keeps a written transcript of each call, so you can see what was said and what was booked. It doesn’t keep audio recordings.

What happens when it can’t help?

Some requests need a person, like changing the service on an existing booking. The receptionist takes a clear message, and it lands on your callback list with the caller’s number one tap away.

Which languages does it speak?

English and Mandarin Chinese today. It greets callers in English, then follows their language and switches if they do. Tell us which languages your customers speak.

Can it book groups?

Yes. On the phone it books up to six people at once, and the booking page takes up to four, each with their own services, all starting at the same time.

Can it double‑book us?

No. Openings come from your team’s hours, services and time off, and each one is checked again at the moment of saving. The calendar itself won’t put one person in two places.

Do my customers need an app?

No. They call your BeaconDesk line or open your booking link in any browser. No download, no account.

What do we need in the shop?

Any iPad, laptop or phone with a web browser. Every screen stays in sync, so the front desk and the back room see the same day.

Does it take payments or send text reminders?

Not today. Checkout records the cash and card payments you take in the shop, with tips and discounts. Card processing and text messages aren’t part of BeaconDesk yet.

Let your front desk shine.

We’re bringing on a small group of salons and spas.